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Cookies Policy
This Cookies Policy explains how Crownplay Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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What cookies are
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your browser or device and remember certain information. Some cookies are stored only for the duration of your visit, while others remain on your device for a longer period or until you delete them.
Article contents
Crownplay Casino may also use similar technologies, such as pixels, tags, local storage and software development tools. These technologies can perform functions similar to cookies, including remembering settings, measuring website activity and helping to protect the website. In this policy, we use the word cookies to refer to cookies and similar technologies unless a separate distinction is necessary.
Cookies do not normally contain information such as your full name or password in plain text. However, information collected through cookies may be linked with other information held about your account, device or website activity. We handle this information in accordance with our Privacy Policy and applicable privacy requirements.
How Crownplay Casino uses cookies
The cookies used on the website may come from Crownplay Casino or from selected service providers that support website operation, security, analytics or other online services. The specific cookies in use may change over time as the website, its features and its service providers change.
Strictly necessary cookies
These cookies are needed for core website functions. They may support account access, session management, page navigation, security checks, fraud prevention, responsible access controls and the delivery of requested services. Without these cookies, parts of the website may not work properly or may be unavailable. Because they are necessary for the website to operate, they may remain active even when optional cookies are declined.
Functionality cookies
Functionality cookies help the website remember choices you make, such as language, region, display preferences or other settings. They can make repeat visits more convenient and help provide a more consistent experience. If you disable these cookies, some preferences may not be remembered and you may need to make the same selections again.
Analytics and performance cookies
Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, navigation paths, time spent on pages, errors encountered, the type of device used and general website performance. This information is generally assessed in aggregate or in a form intended to assist with improving the website, its content, usability and reliability.
Advertising and personalisation cookies
Where used and permitted, advertising or personalisation cookies may help measure campaigns, limit repeated advertising, understand the effectiveness of promotional activity or display content that is more relevant to your interests. These cookies may be placed by Crownplay Casino or by third-party providers acting on our behalf. You can usually control optional cookies through the consent tool or your browser settings.
Security and risk-management technologies
Cookies and similar tools may be used to help identify unusual activity, protect accounts, reduce automated abuse, support fraud detection and maintain the integrity of the website. These technologies may collect information about your device, browser, network connection and interactions with the website. Their use is intended to support a safer online environment and does not guarantee that every security risk will be prevented.
Information that may be collected
Depending on the technology used and your choices, cookies may collect information such as your device type, browser type, operating system, general location, IP address, language preference, pages visited, links selected, session dates and times, referral source and interactions with website features. Some technical information may be collected automatically when your browser connects with the website.
Cookie information may be used on its own or combined with other information for the purposes described in this policy. We aim to use information that is reasonably required for the relevant purpose. We do not intend for cookies to collect more information than is reasonably necessary for the website function, security measure or service involved.
Cookies are not used to change the outcome of games or to guarantee that any particular content, offer or result will be shown to you. Gambling activity remains subject to the applicable website rules, account requirements and terms and conditions.
Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or choose between different categories. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your browser data or use another device or browser, you may be asked to make your choices again.
You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. The method differs between browsers and devices, so you should refer to the relevant help information for the software you use.
- Accept or decline optional cookies through the available cookie preference tool.
- Delete cookies that have already been stored on your device.
- Block future cookies through your browser or device settings.
- Use private browsing or similar browser features where supported.
- Adjust settings for individual cookie categories where the website provides that option.
Disabling or deleting cookies may affect the way the website operates. You may not be able to use some features, maintain a session, save preferences or access certain pages as intended. Blocking all cookies may also prevent essential functions from working. For this reason, you should consider allowing strictly necessary cookies while controlling optional categories according to your preferences.
Your cookie choices do not necessarily control all technologies used by third parties. If third-party services are displayed or accessed through the website, those providers may use their own technologies subject to their own privacy and cookie notices. We encourage you to review the information provided by those providers where relevant.
Third-party services and links
The website may use third-party providers to assist with hosting, security, analytics, customer support, communications, payment-related functions, website performance or other operational services. These providers may process technical information through cookies or similar technologies when they perform services for the website. Access to information should be limited to what is needed for the relevant service, subject to the arrangements that apply to that provider.
The website may also contain links to websites or services operated by other organisations. This Cookies Policy does not apply to those external websites. We are not responsible for the cookie practices, content or security of external services. Before providing information to another website, you should review its privacy policy and cookie notice.
Third-party providers may operate in Australia or in other locations. Where information is handled outside Australia, the relevant handling may be subject to the laws and privacy practices of that location. Further information about how personal information is handled, including relevant overseas disclosures, is set out in the Privacy Policy.
Cookie duration, updates and questions
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser, while persistent cookies may remain until they expire or are deleted. The period for which a cookie remains on your device depends on its purpose, configuration and the provider that sets it. We may review and update the cookies used on the website from time to time.
We may update this Cookies Policy to reflect changes to the website, the technologies we use, our services, legal requirements or our information-handling practices. The updated version will be made available on the website and will apply from the stated effective date, where one is provided. You should check this page periodically so that you remain aware of the current approach.
If you have a question about cookies, privacy or the use of information on the website, you can use the contact options made available through Crownplay Casino. When making an enquiry, please avoid including passwords, payment details or other sensitive information unless it is specifically requested through a secure process.
By continuing to use the website after reviewing this policy, you acknowledge the use of strictly necessary cookies. Where consent is required for optional cookies, those cookies will be used in accordance with the choices you make through the available preference settings or other applicable consent process.
